Horwich Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Usage of Your Data

Your personal information is utilized for these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. Our processes support smooth vehicle collection and return, as well as managing payments, deposits, and any applicable charges. Each step is designed to enhance your rental experience.
• Customer Communication (Contractual Obligations and Legitimate Interest):
  • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website performance to refine user experience and functionality. Conducting research to improve our vehicle fleet and service offerings.
• Compliance with Legal Requirements:
  • Adhering to legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Personal Information

• Service Partners: We collaborate with third-party companies, including payment processors and IT support, to efficiently deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Measures

We employ effective technical and organizational strategies to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption protocols, strict access controls, secure server environments, and routine security assessments. However, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policy

We keep your personal information only as long as needed to meet the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The length of time we retain information depends on the specific type of data and the context in which it was processed.

Your Rights in Horwich

Your rights under UK data protection law in Horwich

• Access to Your Information: Obtain a copy of your personal information on file.

Contact us to exercise your privacy rights.

7. Cookies and Data Tracking

Our website utilizes cookies and related technologies to improve your experience, monitor site traffic, and customize content. You can adjust your cookie preferences directly in your browser settings at any time.

Policy Changes

We will update this Privacy Policy as needed to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.

Get in Touch

Contact us with inquiries regarding our Privacy Policy and data practices.